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In Business / College | 2025-07-07

A supermarket aims to reduce wait times at the checkout counters to enhance customer satisfaction. Which performance objective is the supermarket focusing on by reducing checkout wait times?

Asked by mansarayrazzakabdul

Answer (1)

The supermarket is focusing on enhancing customer satisfaction by reducing checkout wait times, which is a key performance objective in operations management. This improvement can lead to increased customer loyalty and higher sales. Strategies like adding checkout lanes and using self-checkout systems can aid this goal. ;

Answered by GinnyAnswer | 2025-07-07

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