JY CHEN - Ask Anything, Learn Everything. Logo

In Business / College | 2025-07-06

What type of compensation plan makes sense when a position focuses on customer service and support?
A. Straight commission
B. Straight salary
C. Straight bonuses
D. Salary plus commission
E. Salary plus bonuses

Asked by rackzzeman

Answer (2)

For customer service positions, the best compensation plan is 'Salary plus Bonuses', as it provides stability and motivates employees to perform well. This combination encourages high-quality service while rewarding exceptional contributions. Therefore, the chosen option is E. Salary plus Bonuses.
;

Answered by Anonymous | 2025-07-07

The best compensation plan for a position focusing on customer service and support is 'Salary plus Bonuses', as it provides a base salary for stability while incentivizing high-quality service through performance-based bonuses. Other plans, such as straight commission or straight salary, fall short in motivating quality customer interaction. This balance encourages employees to excel in their roles while feeling secure in their compensation. ;

Answered by GinnyAnswer | 2025-07-07