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In Business / College | 2025-07-06

Measuring customer satisfaction can help identify aspects of service that lead to customer loyalty and retention.
A. True
B. False

Asked by fowler0511

Answer (1)

The correct answer is True because measuring customer satisfaction helps businesses identify service aspects that enhance customer loyalty and retention. Feedback mechanisms provide valuable insights that lead to improved customer experiences. Ultimately, this process supports long-term business success. ;

Answered by GinnyAnswer | 2025-07-06

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