In the project initiation phase, what defines a product or service you will create for your customer?
A. Goal
B. Stakeholder
C. Deliverable
D. Scope
Answer (2)
In the project initiation phase, the deliverable defines the product or service that will be created for the customer. It is essential for ensuring the project meets customer expectations. Therefore, the correct answer is C. Deliverable.
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In the project initiation phase, a 'Deliverable' is what defines a product or service you will create for your customer. Let's explore this further:
Goal: This is the overall aim or purpose that the project is intended to achieve. While it is important in guiding the project, a goal is not specifically what defines the product or service you will create.
Stakeholder: Stakeholders are individuals or groups who have an interest in the outcome of a project. They can include customers, team members, and sponsors. While understanding stakeholders is crucial for project success, stakeholders themselves do not define the product or service.
Deliverable: A deliverable is a tangible or intangible item that is produced as a result of the project. It represents the specific product or service you are creating for your customer as outlined in the project plan. Deliverables can include reports, products, services, or other outcomes. They are crucial as they are the end results that the customer expects.
Scope: The scope defines the boundaries of the project, including what will and won't be included as part of the project. While scope provides a framework for making project decisions, it is the deliverables within the scope that are the actual outcomes of the project.
Therefore, in the context of defining a product or service for a customer during the project initiation, 'Deliverable' is the correct choice as it directly relates to what you will create and deliver to meet the customer’s needs.
