Basic information needed for written phone messages include all except:
A. Patient's name and date of birth
B. Date and time of the call
C. Message attached to the patient's chart after the provider has answered the message
D. Initials of the person taking the message
E. All of the options are correct
Answer (1)
Essential components of written phone messages include the patient's name, date of birth, date and time of the call, and the initials of the person taking the message. The message attachment after the provider has answered is not necessary for initial documentation. Thus, the correct option is that all listed options except the message attachment are required. ;
