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In Business / College | 2025-07-03

What is the customer service (CS) formula?

A. Good CS = Your Paycheck
B. Good CS = Increased Productivity
C. Good CS = Service Recovery

Asked by lelevillatoroo

Answer (2)

The Customer Service formula illustrates the relationship between effective service and business outcomes. Good customer service leads to better pay for employees, increased productivity, and improved service recovery rates. Understanding this formula is crucial for those in the business field. ;

Answered by GinnyAnswer | 2025-07-03

The Customer Service formula shows that good customer service positively impacts various business aspects, including employee compensation, productivity, and service recovery practices. It emphasizes how effectively addressing customer needs leads to better outcomes for both customers and businesses. Understanding this formula is essential in the realm of business management.
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Answered by Anonymous | 2025-07-04

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