Which job analysis method involves observing employees while they perform their tasks?
A) Critical Incidents Technique
B) Work Methods Analysis
C) Direct Observation
D) Structured Interview
Answer (2)
The job analysis method that involves observing employees while they perform their tasks is called Direct Observation. This method allows observers to gather real-time insights about employees' actions and interactions in their work environment. Therefore, the correct answer is C) Direct Observation .
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The job analysis method that involves observing employees while they perform their tasks is C) Direct Observation .
Direct Observation is a method used in job analysis to collect data by watching and analyzing employees as they carry out their daily work activities. This technique provides insights into the actual work processes, interactions, and environment that employees experience. Here’s how it works in detail:
Who : Typically, the observer is an analyst or a supervisor with expertise in job analysis. They need to be knowledgeable about the job types and organizational workflow.
What : This method focuses on recording all the visible and measurable aspects of the job, such as tasks performed, tools used, the environment, and the time taken for activities.
Why : Direct observation is used to gather accurate data about how jobs are really performed rather than relying solely on employee reports, which might be biased or inaccurate. It helps in understanding the practical aspects of a job and identifying areas for efficiency improvements.
How : The observer follows employees throughout their shifts, taking notes on specific tasks, physical movements, interactions, and equipment used. Video recordings might also be employed for more in-depth analysis back at the office.
When : Observation can be conducted over a series of days to account for variance in daily tasks and workloads.
Overall, direct observation provides a realistic view of job requirements and effectively helps in designing training programs, improving work conditions, and enhancing productivity.
